BrewIQ Support & Services
Get Trained. Get Help. Expand Your QC Processes.
Precision Fermentation offers a wide range of support & services to help you get the most out of your investment.
Training
Each BrewIQ (formerly known as BrewMonitor) installation includes one-to-one or one-to-many user training, either on-site or via webinar:
- Getting Started - BrewIQ Fermentation Hub setup, wifi setup, account setup
- Using BrewIQ - accessing fermentation data, options for alerting and analysis
- Cleaning - using the SmartClean Manager and setting up your cleaning station
- Data Analysis - using your data: signs of success, signs of trouble, optimizing your fermentations
- Troubleshooting
- FAQs
Customer Support
Precision Fermentation Support is available weekdays, 9am-6pm ET (US), and after hours for urgent issues – offering live assistance with a quick turnaround.
Email
support@precisionfermentation.com
Phone
Monday through Friday, 9am to 6pm Eastern Time (US):
1-919-717-3983 – select option 3
After hours and weekends – toll-free:
1-866-726-6635
Professional Services
Use Precision Fermentation Services as a strategic partner to evaluate your fermentation processes, help analyze your collected data, or provide best practices for reaching your QC goals. Contact us to get started with a free consultation.
